ตั้งแต่วันที่ 22 กันยายน 2552 เป็นต้นไป eBay จะยกเลิกช่องให้ผู้ซื้อเลือกประกันค่าส่ง (shipping insurance) แล้ว
Starting the week of September 22, 2009, optional or required buyer-selected shipping insurance will no longer be allowed on eBay.
What you can do:
You will still be able to insure you items.
You can fold the cost of insurance into your item price or handling fee.
You can indicate, ‘The item is insured” or “Handling fee includes insurance.”
What you cannot do:
You cannot charge the buyer a separate fee for insurance, either in a listing or after the buyer has committed to purchase the item
You cannot indicate insurance is only offered upon buyer’s request
You cannot indicate you are not responsible for the item once it has been shipped.
Why is eBay removing optional or required shipping insurance when I list or re-list my item?
By removing optional or required shipping insurance, we are adjusting to help meet buyer expectations for ecommerce and aligning with industry standard practices. In most circumstances, buyers do not expect to pay for the cost of shipping insurance. This change also reflects the industry—and eBay—standard practice that sellers are responsible for their items until they are safely in their customers' hands.
As a seller, can I still insure the items I sell on eBay?
Yes, you are still able to insure your items. Check with your shipping carrier for insurance options, or contact a third-party shipping insurance provider for insurance coverage. You can also purchase shipping insurance from your shipping company on eBay when you print your shipping labels directly from eBay or PayPal. To help cover the additional expense, consider folding the cost of insurance into your handling fee or item price.
I sell rare, antique, or one-of-a-kind items that I must insure. How can I insure these items?
There are several ways to insure items you sell. Check with your shipping carrier for insurance options, or contact a third-party shipping insurance provider for insurance coverage. You can also purchase shipping insurance from your shipping company on eBay when you print your shipping labels directly from eBay or PayPal. To help cover the additional expense, consider folding the cost of insurance into your handling fee or item price.
Paying for shipping insurance raises my costs. What can I do?
If appropriate, you can move the cost of shipping insurance into your handling charges or item price.
How do I add my insurance cost to my Auction-style listings?
If you list with Auction-style format, you can choose to add your insurance cost into your handling charges. You'll need to estimate the value of the item, and check with your shipping carrier or third-party insurance provider for approximate cost of coverage. You could also start your item at a slightly higher price to cover the cost of insurance.
When does this change take effect?
eBay is scheduled to remove shipping insurance from new listings starting the week of September 22, 2009.
Do I have to update my listings?
No, you do not have to update your existing listings. However, you will no longer have the ability to include shipping insurance in new, revised or renewed listings. You may want to update your item or shipping and handling charges to include the cost of insurance.
If I want to revise my listings, are bulk editing tools available?
Yes, bulk editing tools are available now.
Will my listings be blocked in Relist, Sell Similar or Sell One Like This flows if they include shipping insurance?
No, eBay will not block these listings, but we will automatically remove the insurance option from the listing when a seller uses Relist, Sell Similar, or Sell one Like This. You'll see a message that eBay has removed these options from your listing.
What about Good 'Til Cancelled listings?
The insurance option will be automatically removed from Good 'Til Cancelled listings when they renew. You'll see a message that the option has been removed.
Does this change apply to all listing formats and categories?
Yes, this change will apply to all listing formats and categories.
I use a third-party listing service. Am I affected?
Yes, this change impacts all third parties that provide listing and/or checkout services with optional or required shipping insurance as an option. eBay will require third parties to remove optional or required shipping insurance from their listing and checkout flows.
I am a third-party developer. What changes do I need to make?
By September, you should remove the shipping insurance option from your product or service's listing and checkout flow.